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Frequently Asked Questions

What is a Domain Name?

A domain name, also called a Web address, is the main way people will identify your website. Registering for a domain name is the first step to creating a website. Domains are used for personal websites, e-commerce sites and in email addresses. Choosing the right domain is important, as it will serve as a representative label for your business or personal website.

How many extensions/which extensions do I need for my domain?

Every domain has an extension (the “.com” in www.DomainNames.com is the extension). Purchasing more than one extension for your domain is an easy way to protect your brand. Most businesses purchase at least three domain extensions. Options include .com, .net, .org, .biz and many more.

• .com — A must-have, this is the most popular extension in the world.
• .net — A perfect choice if the .com for your website is already taken, ‘.net’ is commonly used by businesses and Internet service providers.
• .org — Many businesses purchase this extension to protect their brand. It’s also ideal for non-profit organizations.
• .co — This new extension is a globally recognized abbreviation for company and is the perfect addition to your .com purchase.
• .biz — This extension is essential for small business websites and companies who want to protect their online brand.
• .info — Perfect for websites that provide useful information, ‘.info’ is recommended business and personal sites.

What is Private Registration and why do I need it?

When you purchase a domain from any domain registrar, your contact information is listed in a large database that is accessible to advertisers, spammers and more. Private Registration protects your contact and personal information by registering you as “Unlisted” in the database. This prevents you from being contacted by unwanted spammers and advertisers. It’s the most effective way to keep your personal address and phone number private.

Once I purchase a domain, can I start my website?

No, you’ll need Web Hosting in order to start your website. Hosting is required to make any website functional. The Hosting service you purchase from Domain Names provides the actual physical location of your website on the Internet. It serves as an online storage center for everything you load to your website — from content and images to videos and other relevant information. Without Hosting, you won’t be able to build a website.

What is the difference in the size of hosting package I get?

Hosting packages offer varying amounts of disk space and bandwidth. Your hosting package will depend on how many people access and interact with your site. If it’s a transactional and highly trafficked ecommerce site, you’ll need a larger hosting package. If you’re getting online for the first time with a personal website, a domain name and small hosting package may be all you need.

What is a Website Builder?

A Website Builder is included in all of our website packages. It guides you step-by-step as you take your website live. Start by picking a design and customizing your website and in just minutes you can take it live on the Internet.

What size website package is right for me?

Each website package includes a free domain. But beyond that, you’ll want to consider the needs of your website when choosing a package. Is it for personal use or is it an ecommerce site? And if you plan to let customers transact on your site, how many customers will you expect a day? If you’re building an online business, you’ll also want to purchase email boxes to accompany your domain. These are all topics to consider when purchasing a website package. If you have questions regarding your specific needs, experts at DomainNames.com can help guide you through the process.

How long does it take to get my website online?

To get your website online, you’ll need a domain, Web hosting and a website package (if you need help loading content to the actual site). When you call DomainNames.com, it can happen as quickly as today. We’ll get you everything you need to launch your website, and we’ll give you the tools to make the process extremely simple.

What do I do if my website isn’t functioning properly?

All of our packages include 24/7 real-person customer support. If you ever have problems with your website, call 1-877-424-6330 and someone will help guide you through the troubleshooting process.

I want to add even more to my website. What should I do?

Just call us. It’s easy to upgrade to a larger website package and get additional disk space or more email boxes. And if you aren’t sure what to add, we can help customize a new web package that will better meet your needs. Call 1-877-424-6330 to update your website.